Senior Salesforce BA: Enterprise Platforms & Service Cloud

Inallmedia.com; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Inallmedia.com is a global technology and design firm that builds impactful digital solutions through remote, distributed teams. We are looking for a Business Analyst to elicit requirements, write user stories and BRDs, and align business stakeholders with technical teams on CRM initiatives.

The ideal candidate has 5+ years of BA experience with enterprise CRM platforms, strong Agile/Scrum skills, and excellent cross-functional communication to support UAT and quality assurance across

Qualifications

• 5+ years of BA experience with enterprise CRM platforms.
• Agile/Scrum expertise and strong communication across technical and business audiences.
• Experience bridging business stakeholders and technical teams across regions.

Responsibilities

• Elicit requirements, create user stories, BRDs, and acceptance criteria.
• Map processes, analyze integrations, and lead UAT strategy.

Skills

Business Analysis

Agile/Scrum

Stakeholder communication

Tools

Salesforce Service Cloud

Job description

Inallmedia.com is a global technology and design firm that builds impactful digital solutions through remote, distributed teams. We are looking for a Business Analyst to elicit requirements, write user stories and BRDs, and align business stakeholders with technical teams on CRM initiatives.

The ideal candidate has 5+ years of BA experience with enterprise CRM platforms, strong Agile/Scrum skills, and excellent cross-functional communication to support UAT and quality assurance across