Salesforce Lead Business Analyst

CUBE84; United States; A distancia; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

CUBE84 is seeking a Lead Salesforce Business Analyst to steer transformative implementations in a remote United States setting. You will engage senior stakeholders, translate complex requirements into scalable Salesforce solutions, and guide solution design with Architects and Developers.

You will own BRD/FRD creation, lead UAT and change management, mentor junior analysts, and drive adoption of new processes across Sales Cloud, Service Cloud, and Experience Cloud.

Formación

• 7-9 years as a Business Analyst with at least 5 years Salesforce experience.
• Proficient in Sales Cloud, Service Cloud, and Experience Cloud.
• Skilled at facilitating stakeholder discussions and gathering complex requirements.
• Hands-on experience in business process mapping and automation.

Responsabilidades

• Lead business transformation engagements with senior stakeholders.
• Define Salesforce solutions aligned with long-term objectives.
• Translate requirements into scalable BRD/FRD and end-to-end processes.
• Collaborate with Architects and Developers to ensure feasibility.
• Oversee testing strategies, UAT, and change management.

Conocimientos

Stakeholder facilitation

Business process mapping

Solution design

Change management

Mentoring teammates

Requirements gathering

Agile methodologies

Herramientas

Sales Cloud

Service Cloud

Experience Cloud

CPQ

Marketing Cloud

Pardot

Nonprofit Cloud

MuleSoft integrations

Salesforce DevOps

Descripción del empleo

Location: United States

This is a remote position.

Are you a strategic thinker with deep Salesforce expertise? Do you enjoy leading business discovery, driving solution design, and mentoring teams? If so, CUBE84’s Lead Salesforce Business Analyst role might be the perfect fit.

Here's what you'll do:

You drive business transformation

You engage with senior stakeholders, conduct strategic discovery sessions, and define Salesforce solutions that align with long-term business objectives.

You shape and execute solution strategies
You translate business requirements into scalable solutions, working closely with Architects and Developers to ensure technical feasibility and business alignment.

You lead process optimization and documentation
You create and refine Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and end-to-end process flows to support structured execution.

You foster collaboration and stakeholder engagement
You act as the primary bridge between business and technical teams, ensuring clarity, alignment, and seamless project execution.

You drive quality and adoption

You define testing strategies, oversee UAT, and lead change management initiatives to ensure successful solution adoption.

Requirements

It’s great if you:

• Have 7-9 years of experience as a Business Analyst, with at least 5 years of Salesforce experience.

• Have expertise in Sales Cloud, Service Cloud, and Experience Cloud.

• Are skilled in facilitating stakeholder discussions, gathering complex requirements, and defining scalable solutions.

• Have hands‑on experience in business process mapping and automation.

Even better if you:

• Have led enterprise-level Salesforce implementations and solutioning efforts.

• Have experience with CPQ, Marketing Cloud, Pardot, Nonprofit Cloud, or MuleSoft integrations.

• Have a strong understanding of Salesforce DevOps, Agile methodologies, and governance frameworks.

• Have mentored junior Business Analysts and contributed to best practices in solution design.