Senior Business Analyst — Intelligent Automation & AI

Citi; Tampa (FL); On-site; USD 114,000 - 171,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Citi is seeking an IT Business Lead Analyst in Tampa to drive intelligent servicing automation and end-to-end transformation of back-end lifecycles. You will lead discovery, translate objectives into epics and stories, and partner with architects and engineers to implement scalable predictive processing and AI-enabled controls.

The role emphasizes data analysis, governance, and the delivery of large-scale automation within a banking environment, with strong collaboration across cross-functional

Qualifications

• 6+ years of experience in data analytics, product management or business analytics in banking.
• Proven ability to lead technical business analysis and automation programs.
• Experience translating objectives into epics, user stories and acceptance criteria.
• Knowledge of Python scripting and prompt engineering for AI-enabled analysis.

Responsibilities

• Lead end-to-end discovery, feasibility studies and process mapping for intelligent servicing initiatives.
• Translate objectives into epics, user stories and acceptance criteria with diagrams.
• Collaborate with architects and engineering leads to satisfy requirements and controls.
• Automate backend servicing lifecycles and reduce manual touchpoints.

Skills

Data Analytics

Product Management

Business Analytics

Banking domain

Education

Bachelor's degree

Master's degree

Tools

Python

SQL

Data modeling

Job description

Citi is seeking an IT Business Lead Analyst in Tampa to drive intelligent servicing automation and end-to-end transformation of back-end lifecycles. You will lead discovery, translate objectives into epics and stories, and partner with architects and engineers to implement scalable predictive processing and AI-enabled controls.

The role emphasizes data analysis, governance, and the delivery of large-scale automation within a banking environment, with strong collaboration across cross-functional