Senior IT Business Analyst (Hybrid) — Systems & Strategy

Citi; Tampa (FL); On-site; USD 124,000 - 151,000; Full time

Job summary

Citibank, N.A. is seeking an IT Business Senior Analyst for its Tampa, FL site. The role centers on bridging business users with technologists, scoping complex projects, and driving data-informed decisions to enhance performance.

A strong focus on risk mitigation, documentation, and stakeholder alignment is required. The position supports hybrid work within commutable distance, with full-time duties in Tampa.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Computer and Information Technology, or related field.
• 5 years of experience in system analysis and project management.
• Experience with UX design principles, risk assessment, data analysis and reporting.

Responsibilities

• Liaise between business users and technologists to exchange information clearly.
• Explore and investigate business performance to drive planning.
• Define system scope and objectives for complex projects; communicate with stakeholders.
• Assess risks and impacts of technology applications on the business environment.
• Provide user and operational support; document enhancements and release updates.

Skills

System analysis

Project management

UX design principles

Data analysis

IT architecture

Documentation

Stakeholder communication

Education

Bachelor’s degree in Computer Science/Information Technology

Master’s degree (preferred) or foreign equivalent

Tools

Database management

Job description

Citibank, N.A. is seeking an IT Business Senior Analyst for its Tampa, FL site. The role centers on bridging business users with technologists, scoping complex projects, and driving data-informed decisions to enhance performance.

A strong focus on risk mitigation, documentation, and stakeholder alignment is required. The position supports hybrid work within commutable distance, with full-time duties in Tampa.