Senior IT Business Analyst - Agile, Data & API Solutions

THOUGHT BYTE; Tampa (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Citigroup in Tampa, Florida is seeking a Senior IT Business Analyst to bridge business users and technologists, exchanging information clearly to support the Technology team. You will contribute to iterative exploration of performance metrics and business planning.

You will formulate system scope, advise on complex processes, manage stakeholder relationships, and lead AI-based projects with a focus on fraud prevention. Strong communication and risk-awareness are essential.

Qualifications

• 9+ years of relevant IT business analysis experience.
• Advanced data analysis with Microsoft Office tools.
• Strong interpersonal and stakeholder management skills.
• Clear written and verbal communication abilities.
• Proven ability to manage multiple activities and relationships.
• Experience leading AI-based projects.
• Expertise in fraud prevention and enterprise solutions.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Formulate and define systems scope for complex projects and foster business-IT communication.
• Consult with users to analyze processes and recommend solutions.
• Support change processes from requirements through implementation.
• Determine functional specifications and provide user/operational support.
• Identify risks and impacts, considering regulatory and business context.
• Operate with limited supervision and exercise independent judgment.
• Act as SME to senior stakeholders and teammates.
• Escalate and manage control issues with transparency to protect the firm.

Skills

Data analysis

Microsoft Office

Stakeholder management

Communication skills

Project prioritization

AI project leadership

Fraud domain knowledge

Cross-functional collaboration

Job description

Citigroup in Tampa, Florida is seeking a Senior IT Business Analyst to bridge business users and technologists, exchanging information clearly to support the Technology team. You will contribute to iterative exploration of performance metrics and business planning.

You will formulate system scope, advise on complex processes, manage stakeholder relationships, and lead AI-based projects with a focus on fraud prevention. Strong communication and risk-awareness are essential.