Senior Business Analyst – Hybrid, Process Improvement & PM

Segra; Columbia (SC); Hybrid; USD 74,000 - 93,000; Full time

Job summary

Segra seeks a Senior Business Analyst for a full-time, hybrid role in the Columbia, SC area. The ideal candidate will collect and document current As Is processes, partner with department leaders to capture requirements for revised and To Be processes, and coordinate with IT to manage project scope and budgets.

The role requires at least 5 years in telecommunications, strong process and project management skills, and proficiency with MS Office.

Qualifications

• Bachelor's Degree and/or equivalent experience.
• Minimum of 5 years in the telecommunications industry.
• Process management experience required.
• Project management experience preferred.
• MS Office proficiency.
• Knowledge of telecommunications network technologies, protocols, and operations.

Responsibilities

• Gather and document all As Is processes.
• Collect business requirements for To Be processes.
• Collaborate with IT to project manage process/requirement work.
• Assist with budget management.
• Coordinate end-to-end with internal stakeholders to ensure smooth changes.
• Monitor end-to-end processes and identify gaps for improvement.

Skills

Process management

Project management

MS Office

Communication

Independent work

Education

Bachelor's Degree or equivalent

Tools

MS Office

Telecommunications networks knowledge

Job description

Segra seeks a Senior Business Analyst for a full-time, hybrid role in the Columbia, SC area. The ideal candidate will collect and document current As Is processes, partner with department leaders to capture requirements for revised and To Be processes, and coordinate with IT to manage project scope and budgets.

The role requires at least 5 years in telecommunications, strong process and project management skills, and proficiency with MS Office.