Senior Business Analyst - eCommerce & ERP (Remote)

Paycom - ATS; Kansas City (MO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Paycom - ATS is seeking a Senior Business Analyst for eCommerce and Order Management. This remote US role partners with external customers and internal teams to translate enhancement requests into detailed requirements across Order-to-Cash, Procure-to-Pay, and Inventory.

You will own roadmaps, prioritize requests, and ensure solutions align with data, security, and scalability, reporting to the VP of Applications in IT.

Qualifications

• 5-8+ years of business analysis or product owner experience across Order-to-Cash, Procure-to-Pay, and Inventory processes.
• Experience working directly with external customers to gather, clarify, and prioritize enhancement requests.
• Experience writing detailed business/functional requirements, user stories, process flows, and acceptance criteria for development teams.
• Working experience in an Agile/Scrum framework, including backlog refinement and sprint ceremonies.
• Experience with ERP and/or eCommerce platforms.

Responsibilities

• Serve as the primary business analyst contact for assigned enterprise customers, understanding objectives, challenges, and enhancement needs.
• Build and maintain an enhancement roadmap and present prioritization to customer leadership for approval.
• Translate business needs into detailed requirements, user stories, and acceptance criteria for development teams.
• Partner with architects, developers, and vendors to evaluate solutions across ERP and eCommerce platforms.
• Maintain backlog and participate in Agile ceremonies and backlog refinement.
• Provide regular status updates to leadership and escalate risks or decisions.

Skills

Stakeholder management

Agile/Scrum

Requirements gathering

Business analysis

Communication skills

Tools

ERP platforms

eCommerce platforms

WMS systems

Job description

Paycom - ATS is seeking a Senior Business Analyst for eCommerce and Order Management. This remote US role partners with external customers and internal teams to translate enhancement requests into detailed requirements across Order-to-Cash, Procure-to-Pay, and Inventory.

You will own roadmaps, prioritize requests, and ensure solutions align with data, security, and scalability, reporting to the VP of Applications in IT.