Senior Bus Dispatch & Operations Lead

First Student, Inc.; Colville (WA); On-site; USD 38,000 - 39,000; Full time

Job summary

First Student is hiring a Senior Dispatcher to oversee routes, scheduling and operations, ensuring on-time performance and safe transport for students and passengers.

The role requires 5-7 years of dispatch experience, a high school diploma, strong communication skills, and proficiency with radio dispatch equipment; DOT rules apply.

Join a large transportation family offering competitive pay of $27.48–$28 per hour, with opportunities for advancement and access to early wage payment options.

Qualifications

• 5-7 years of dispatch experience.
• High school diploma or equivalent.
• Basic knowledge of radio dispatch equipment.
• Excellent communication and customer service skills.
• Ability to deliver under time constraints and deadlines.
• Previous terminal operations, dispatch, or driver experience.
• Computer literate.
• Subject to DOT drug testing and physical.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coachs drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager.
• Serves as primary communication liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Handle back-up driver duties or perform miscellaneous clerical duties as needed.
• Completes assignment of special projects.
• Assists with supervision of day-to-day operations.

Skills

5-7 years experience dispatch

High school diploma

Radio dispatch equipment

Excellent communication

Deadline driven

Driver/terminal experience

Computer literate

DOT drug testing compliance

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student is hiring a Senior Dispatcher to oversee routes, scheduling and operations, ensuring on-time performance and safe transport for students and passengers.

The role requires 5-7 years of dispatch experience, a high school diploma, strong communication skills, and proficiency with radio dispatch equipment; DOT rules apply.

Join a large transportation family offering competitive pay of $27.48–$28 per hour, with opportunities for advancement and access to early wage payment options.