Senior Building Automation & Service Account Specialist

Bosch Building Technologies North America; Poway (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

401K w/ company match

Life/AD&D/LTD

Paid Vacation/Sick/Holidays

Employee Assistance Program

Pet Insurance

Job summary

Bosch Building Technologies North America is seeking a Service Account Specialist to coordinate service activities, schedule resources, and manage service agreements and retrofit work. You will lead project execution, support service sales, and maintain strong customer relationships to ensure timely delivery and high satisfaction.

Your duties include coordinating with the Service Coordinator on schedules, processing work orders, and providing technical and operational leadership to maximize

Qualifications

• High school diploma or equivalent required.
• 5+ years in HVAC controls, building automation, electronics, or related field.
• Equivalent experience via military, apprenticeships, or training may be accepted.
• Proficient with Microsoft Office Suite.
• 5+ years troubleshooting hardware, software, or networks.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate scheduling of specialists for service agreements.
• Manage day-to-day scheduling for emergency and TSA/T&M projects.
• Oversee service retrofit projects and related work.
• Process service work orders and employee timesheets.
• Provide leadership to maximize productivity and service performance.
• Support service sales for TSA renewals and expansions.
• Ensure timely and accurate communication with customers and teams.

Skills

HVAC controls

Building automation

Electronics

Field service

Customer communication

Technical leadership

Education

Associate's degree in HVAC or related

Bachelor's degree in Electrical/Mechanical Engineering

Tools

Microsoft Office

Job description

Bosch Building Technologies North America is seeking a Service Account Specialist to coordinate service activities, schedule resources, and manage service agreements and retrofit work. You will lead project execution, support service sales, and maintain strong customer relationships to ensure timely delivery and high satisfaction.

Your duties include coordinating with the Service Coordinator on schedules, processing work orders, and providing technical and operational leadership to maximize