Strategic Operations Leader — Building Technologies & Service

Bosch Building Technologies North America; Hayward (CA); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Paid Vacation/Sick/Holidays

Employee Assistance Program

Pet Insurance

Job summary

Bosch Building Technologies North America is seeking an Operations Manager to plan, direct, and control Operations & Service activities. The role partners with local leadership to drive service excellence, growth, and cost control across projects and installations.

Responsibilities include staffing, forecasting, and implementing service playbooks while maintaining safety and regulatory compliance. On-site leadership supports a diverse team and high-value client projects.

Qualifications

• 10 - 15 years’ experience as an Operations Leader overseeing enterprise complex security integration / service technology projects.
• Progressive Project Management leadership experience.
• Post-secondary education in management preferred.
• Knowledge of industry regulations and best operational practices.
• 5+ years of experience in project planning, risk management, and KPI reporting.
• A valid driver’s license and ability to pass pre-employment screens.

Responsibilities

• Develop and implement market strategies supporting company objectives.
• Foster a culture of accountability, collaboration and continuous improvement.
• Supervise and develop Operations & Service personnel per policy.
• Determine staffing and drive fiscal responsibility for the branch.
• Forecast labor capacity, install/service demand, and operational risks.
• Maintain compliance with health, safety, and environmental regulations.

Skills

Leadership

Strategic planning

Financial acumen

Communication

Project management

People management

Operations management

Safety compliance

Problem solving

Customer focus

Education

Bachelor's degree in management

PMP certification

Tools

Microsoft Dynamics 365

Job description

Bosch Building Technologies North America is seeking an Operations Manager to plan, direct, and control Operations & Service activities. The role partners with local leadership to drive service excellence, growth, and cost control across projects and installations.

Responsibilities include staffing, forecasting, and implementing service playbooks while maintaining safety and regulatory compliance. On-site leadership supports a diverse team and high-value client projects.