Senior Branch Teller & Team Coach

Peoples-Bank; Prestonsburg (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank in Prestonsburg, KY is seeking a Head Teller to manage daily branch teller operations and develop staff to meet performance goals. You will open deposits, process transactions, and promote bank products while ensuring accuracy and compliance in a busy retail environment.

The role emphasizes coaching, teamwork, and delivering extraordinary customer service, with requirements for reliability, integrity, and willingness to work across branches as needed.

Qualifications

• Minimum high school diploma or GED required.
• 1+ years of related customer service experience.
• Ability to work accurately in fast-paced environment.
• Travel to other branches as needed.

Responsibilities

• Lead branch teller line operations and scheduling.
• Coach and develop teller staff to meet goals.
• Support audit preparation and policy compliance.
• Open deposits, process teller transactions, and cross-sell bank products.
• Provide excellent customer service while maintaining confidentiality.
• Meet referral and calling goals for clients.

Skills

Customer service

Attention to detail

Communication skills

Team player

Trustworthy

Education

High School Diploma or GED

Tools

Windows

Microsoft Office

Job description

Peoples Bank in Prestonsburg, KY is seeking a Head Teller to manage daily branch teller operations and develop staff to meet performance goals. You will open deposits, process transactions, and promote bank products while ensuring accuracy and compliance in a busy retail environment.

The role emphasizes coaching, teamwork, and delivering extraordinary customer service, with requirements for reliability, integrity, and willingness to work across branches as needed.