Lead Teller & Branch Operations Coach

Peoples Bank; Prestonsburg (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank in Prestonsburg, Kentucky is seeking a Branch Teller to support daily operations and exceptional customer service, handling deposits, withdrawals, and product referrals while upholding bank policies.

You will coach tellers, assist with audits, ensure accuracy, and contribute to a positive, secure work environment. This full-time position requires reliability, physical stamina, and willingness to travel between branches as needed.

Qualifications

• High School Diploma or GED.
• 1+ years related work experience in customer service.
• Proficient in Windows and Microsoft Office software (Word and Excel).
• Excellent verbal and written communication skills.

Responsibilities

• Lead by example.
• Manage day-to-day operations of the branch teller line and scheduling.
• Coach tellers and develop staff to improve performance.
• Assist Branch Manager with audits and policy compliance.
• Provide superior customer service with a friendly demeanor and willingness to help.
• Open deposits, process teller transactions, and refer customers to appropriate partners.
• Maintain confidentiality and security in all customer interactions.
• Meet referral goals and contribute to branch goals.

Skills

Customer service

Communication

Team player

Education

High School Diploma or GED

Job description

Peoples Bank in Prestonsburg, Kentucky is seeking a Branch Teller to support daily operations and exceptional customer service, handling deposits, withdrawals, and product referrals while upholding bank policies.

You will coach tellers, assist with audits, ensure accuracy, and contribute to a positive, secure work environment. This full-time position requires reliability, physical stamina, and willingness to travel between branches as needed.