Lead Teller & Team Supervisor — Banking Operations

United Community Banks Inc.; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

United Community Banks Inc. in Kentucky is seeking a Head Teller to lead the teller line, ensure accurate and efficient processing of transactions, and maintain strong customer service standards.

You will supervise tellers, provide training, and support daily banking operations while upholding policy compliance. This full-time, on-site role requires attention to detail and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum 3+ years in banking teller roles with formal teller training.
• Strong attention to detail and multitasking ability.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily operations of the teller line, including processing transactions and balancing the vault
• Supervise and train tellers to ensure exceptional customer service and following policies and procedures
• Assist customers with account inquiries, deposits, withdrawals, and other transactions
• Identify opportunities to cross-sell bank products and services to customers
• Ensure that all teller transactions are processed accurately and efficiently

Skills

Teller experience

Attention to detail

Customer service

Job description

United Community Banks Inc. in Kentucky is seeking a Head Teller to lead the teller line, ensure accurate and efficient processing of transactions, and maintain strong customer service standards.

You will supervise tellers, provide training, and support daily banking operations while upholding policy compliance. This full-time, on-site role requires attention to detail and the ability to multitask in a fast-paced environment.