Senior Branch Specialist: DMV, Notary & Travel Services

Auto Club Of Southern Calif; Pittsburgh (Allegheny County); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health coverage

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO for charity

Paid parental leave

Wellness programs

Employee discounts

Zusammenfassung

Auto Club Enterprises is seeking a Branch Specialist to greet members, determine service needs, and provide DMV registration services where offered. The role includes assisting with travel materials, maps, and travel-related sales.

The position involves promoting AAA memberships, processing payments, notary services, and supporting daily financial and reporting tasks. Strong customer service and multitasking abilities are essential.

Qualifikationen

• Requires strong customer service skills and ability to handle multiple tasks.
• Proficiency with data entry and computer literacy.
• Experience mentoring or coaching junior staff.
• Ability to operate DMV licensing system and related processes.

Aufgaben

• Greets members by phone and in person and determines service needs.
• Provides DMV registration services where offered; completes transactions.
• Prepares travel materials and provides maps or tour books.
• Promotes and sells AAA memberships and processes payments.
• Balances cash and prepares daily deposits; assists with reports.
• Provides notary services per NNA guidance and club procedures.

Kenntnisse

Customer service

Data entry

Mentoring coaching

Multitasking

Ausbildung

High School GED

Tools

DMV licensing system

Jobbeschreibung

Auto Club Enterprises is seeking a Branch Specialist to greet members, determine service needs, and provide DMV registration services where offered. The role includes assisting with travel materials, maps, and travel-related sales.

The position involves promoting AAA memberships, processing payments, notary services, and supporting daily financial and reporting tasks. Strong customer service and multitasking abilities are essential.