Senior Float Sales & Service Specialist – Branch Mobility

First Citizens Bank; Florence (SC); On-site; USD 38,000 - 65,000; Full time

Job summary

First Citizens Bank seeks a Senior Sales & Service Representative to support sales and service delivery across its South Carolina branches. Thisfloat position will travel to Florence, Darlington, Dillon, Hartsville and Lake City to provide coverage and build banking relationships.

You will promote deposit and payment solutions while assisting customers with digital access products. You will engage customers, identify referrals and collaborate with branch teams to meet financial goals.

Qualifications

• High School Diploma or GED with 1 year sales or customer service experience; or 6 months in a customer support role at First Citizens Bank; or participation in a FCB career development program
• Preferred Bachelor's Degree
• Preferred Banking experience or familiarity with branch operations and customer service

Responsibilities

• Achieve individual and/or team financial, production and relationship results.
• Engage customers, prospects and referral sources through proactive outreach.
• Comply with regulations, bank policies and procedures to manage risk.
• Provide deposits, payment solutions and digital access product support in a branch setting.
• Build productive relationships with customers and cross-functional partners.
• Drive strong customer service and sales outreach in daily interactions.

Skills

Influence

Sales outreach

Communication skills

Customer service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank seeks a Senior Sales & Service Representative to support sales and service delivery across its South Carolina branches. Thisfloat position will travel to Florence, Darlington, Dillon, Hartsville and Lake City to provide coverage and build banking relationships.

You will promote deposit and payment solutions while assisting customers with digital access products. You will engage customers, identify referrals and collaborate with branch teams to meet financial goals.