Banking Float Senior Sales and Service Specialist

First Citizens Bank; Summerville (SC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

First Citizens Bank in Summerville, SC seeks a Senior Sales & Service Representative to support branch sales and service delivery, build banking relationships, and refer opportunities to bank partners. This float role requires travel to three Summerville branches and additional sites.

You will engage customers through proactive outreach, handle deposits and payment solutions, and adapt to varying branch needs while delivering professional customer service and cross-functional teamwork.

Qualifications

• High School Diploma or GED and 1 year experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program.
• Preferred Education: Bachelor's Degree.
• Preferred Area of Experience: Telephone sales.
• License or Certification: Valid driver's license; frequent driving to other offices; bank car not provided; mileage reimbursed.

Responsibilities

• Sales: Achieve individual and/or team financial, production and relationship results aligned with goals.
• Service Standards: Foster partnerships, uncover sales or referral opportunities, and address customer needs.
• Operations and Administration: Comply with regulations, procedures, and training deadlines; ensure operational efficiency.
• Position Specific Skills: Communication, Transaction Processing, Branch Banking Operations, Builds Productive Relationships, Customer Service Skills, Sales Outreach.

Skills

Communication

Transaction Processing

Branch Banking Operations

Builds Productive Relationships

Customer Service Skills

Sales Outreach

Education

High School Diploma or GED

Bachelor's Degree

Job description

First Citizens Bank in Summerville, SC seeks a Senior Sales & Service Representative to support branch sales and service delivery, build banking relationships, and refer opportunities to bank partners. This float role requires travel to three Summerville branches and additional sites.

You will engage customers through proactive outreach, handle deposits and payment solutions, and adapt to varying branch needs while delivering professional customer service and cross-functional teamwork.