Senior Branch Operations Leader: Fleet & Service Excellence

WillScot; Florida; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition reimbursement

Retirement savings plan

Job summary

WillScot is seeking a Branch Operations Manager to lead a branch’s daily operations across production, logistics, and service teams. You will drive safety, cost control, inventory accuracy, and timely delivery of services while maintaining high customer satisfaction.

You will oversee a diverse workforce, develop talent, and ensure compliance with company policies and regulations, leveraging your experience in a fast-paced, field-based environment.

Qualifications

• High school diploma, GED, or 3 years of applicable experience.
• 5 years experience managing one or more direct reports in a service shop/manufacturing/building construction environment.
• Experience managing a unit or departmental budget. OR 2 years of experience with WillScot.
• Ability follow direction and meet deadlines in a fast-paced environment.
• Experience applying creativity to problem-solving.
• Build sustainable relationships and trust with vendors through open, proactive communication.
• Ability to effectively manage multiple, changing priorities in a fast-paced environment.

Responsibilities

• Provide direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators, Drivers, Branch Coordinator.
• Manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
• Employs timely and clear communication to all branch employees.
• Utilize all internal systems to provide safe, timely, cost effective, high quality and efficient delivery of revenue activities.
• Cost management through the oversight of ongoing maintenance, inventory and servicing of the fleet through efficient use of company resources.
• Utilize forward looking planning tools and budgets; actively manages costs. This includes all activities necessary to manage/operate a branch.
• Ensures timely and accurate work order, off rent/damage bill, inventory and purchasing compliance.
• Ensures accurate and readily available parts, VAPS and other resources necessary to conduct efficient operations.
• Collaborates with HR and leadership to effectively manage & develop the branch workforce, ensuring the right recruiting and workforce training strategies are in place to advance company goals.

Skills

Leadership

Budget management

Vendor relations

Problem solving

Communication

Logistics

Inventory management

Customer service

Tools

Salesforce.com

SAP

Tableau

Hyperion

Teams/Zoom

Smartsheets

Job description

WillScot is seeking a Branch Operations Manager to lead a branch’s daily operations across production, logistics, and service teams. You will drive safety, cost control, inventory accuracy, and timely delivery of services while maintaining high customer satisfaction.

You will oversee a diverse workforce, develop talent, and ensure compliance with company policies and regulations, leveraging your experience in a fast-paced, field-based environment.