Senior Branch Manager, NMLS Mortgage Leader

U.S. Bank; Burbank (CA); On-site; USD 92,000 - 112,000; Full time

Job summary

U.S. Bank seeks a Branch Manager to lead and develop a team, delivering an excellent customer experience while ensuring compliance with banking laws and policies. You will drive branch performance and promote U.S. Bank products through collaboration with partners in wealth, business banking, mortgage, and payments.

You will coach, mentor, and motivate staff, manage relationships within the local market, and uphold high standards of integrity and service in a five‑day on-site workweek.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Three to four years of experience in sales, retail management, or banking.
• National Mortgage Licensing System (NMLS) registration required.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure a premier customer experience.
• Coach, develop, mentor and train team members with independent judgment.
• Identify financial resources for customers and promote appropriate products and services.
• Collaborate with wealth, business banking, mortgage, or payment services.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor's degree

Job description

U.S. Bank seeks a Branch Manager to lead and develop a team, delivering an excellent customer experience while ensuring compliance with banking laws and policies. You will drive branch performance and promote U.S. Bank products through collaboration with partners in wealth, business banking, mortgage, and payments.

You will coach, mentor, and motivate staff, manage relationships within the local market, and uphold high standards of integrity and service in a five‑day on-site workweek.