Senior Benefits & Leave Specialist

FourLeaf Federal Credit Union; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

FourLeaf Federal Credit Union is seeking a Senior Benefits Specialist to lead administration, compliance, and optimization of employee benefits, leave management, and retirement programs. As a key HR team member, you will serve as the go-to expert for benefits-related inquiries, enrollments, and plan provisions.

You will also identify process improvements, back up payroll for a multi-state workforce, and drive initiatives to enhance the employee experience and regulatory compliance.

Responsibilities

• Administer health, welfare, retirement, and wellbeing programs with accurate, timely, and compliant execution.
• Serve as the primary contact for employee and manager inquiries regarding benefits, enrollment, eligibility, claims, and plan provisions.
• Deliver exceptional employee service by proactively resolving issues, advocating for employees, and providing clear, timely communication.
• Facilitate benefits-related onboarding and employee education initiatives.
• Support the Open Enrollment process, including planning, configuration, testing, communications, and post-enrollment audits.
• Analyze utilization and enrollment trends to identify opportunities to improve offerings, processes, and engagement.
• Manage relationships with benefit carriers, brokers, TPAs, retirement providers, and leave-management vendors; monitor performance and obligations.
• Administer and coordinate leave programs including FMLA, ADA accommodations, state-specific leaves, disability programs, and related processes.
• Partner with employees, leaders, payroll, and third-party admins to ensure timely and compliant leave administration.
• Monitor leave trends and identify opportunities to improve effectiveness and support.
• Support retirement program administration, including eligibility, enrollments, and participant communications; collaborate with plan providers and payroll.

Job description

FourLeaf Federal Credit Union is seeking a Senior Benefits Specialist to lead administration, compliance, and optimization of employee benefits, leave management, and retirement programs. As a key HR team member, you will serve as the go-to expert for benefits-related inquiries, enrollments, and plan provisions.

You will also identify process improvements, back up payroll for a multi-state workforce, and drive initiatives to enhance the employee experience and regulatory compliance.