Senior Benefits Account Manager - Client & Carrier

Lockton; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Lockton in the United States is seeking an Account Manager to be the primary service contact for an assigned book of business and to build strong relationships with clients and carriers. You will guide client launches, coordinate timelines, manage service schedules, and collaborate with Account Executives and vendors to ensure smooth program implementation and ongoing service delivery.

The role emphasizes presentation, negotiation, and a proactive approach to expanding business with existing

Qualifications

• Bachelor's degree in a business-related field or equivalent experience.
• At least 3 years in the insurance industry, employee benefits preferred.
• Strong negotiation and persuasion skills to meet objectives.
• Advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Proven presentation skills, with ability to prepare and present to clients.
• Excellent project management and organizational abilities.
• Superior customer service, with ability to build relationships with multiple clients.
• Ability to interact effectively with vendors and understand financial arrangements.

Responsibilities

• Serve as primary service contact for an assigned book of business.
• Implement new client launches with carrier involvement and timelines.
• Develop and execute service schedules and coordination with clients and carriers.
• Conduct client meetings with Account Executive or Unit Leader.
• Lead marketing efforts as assigned by the unit.
• Review agreements and carrier documents.
• Explain new benefit offerings and communication strategies.
• Develop proposals for prospective clients.

Skills

Client relationship management

Negotiation

Presentation skills

Project coordination

Microsoft Office

Customer service

Vendor management

Education

Bachelor's degree in business or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Lockton in the United States is seeking an Account Manager to be the primary service contact for an assigned book of business and to build strong relationships with clients and carriers. You will guide client launches, coordinate timelines, manage service schedules, and collaborate with Account Executives and vendors to ensure smooth program implementation and ongoing service delivery.

The role emphasizes presentation, negotiation, and a proactive approach to expanding business with existing