Senior BD Strategy & Operations Lead (CRM & Analytics)

Rosendin Electric, Inc.; Huntersville (NC); Sur place; USD 103 000 - 135 000; Plein temps

Avantages offerts par ce poste

ESOP – Employee Stock Ownership

401k

Annual bonus program

PTO: 17 days + 10 holidays

Medical, Dental, Vision Insurance

Life Insurance & AD&D

Disability Income Protection

Flexible Spending Plans

Charitable Giving Match

Résumé du poste

Rosendin Electric, Inc. is seeking a Senior Business Development Strategy & Operations Specialist in the United States.

The role drives CRM adoption, business planning, and data governance across the BD organization, delivering analytics and reporting to support leadership decisions. You will manage cross-functional workstreams, partner with Finance and IT, and develop governance artifacts to improve operational visibility and accountability.

Qualifications

• Bachelor's degree in Business, Communications, Marketing, Engineering, or related field.
• 5+ years of experience in program/project management, business operations, consulting, or related field.
• Strong planning, organization, and project management skills with the ability to manage multiple priorities.
• Excellent written, verbal, and presentation skills.
• Demonstrated ability to build collaborative relationships across departments and communicate effectively with stakeholders at all organizational levels.
• Strong analytical skills with the ability to organize, interpret, and communicate business information.
• Experience developing executive presentations, reports, dashboards, and business communications.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook.
• Experience working with CRM platforms, reporting tools, or project management software
• Strong attention to detail with the ability to manage competing priorities in a fast‑paced environment.

Responsabilités

• Lead small to mid-size workstreams focused on CRM optimization, reporting enhancements, process improvements, and business operations initiatives by managing timelines, coordinating stakeholders, and tracking deliverables.
• Support Corporate Strategy and BD leadership in executing growth initiatives, market planning efforts, and key business priorities by gathering data, drafting presentations, maintaining planning materials, and tracking action items.
• Collaborate with Finance and Operations to support revenue forecasting, pipeline analysis, and business performance reporting by validating CRM data, maintaining reports, and preparing recurring dashboards and performance summaries.
• Partner with IT and business stakeholders to support CRM governance, system enhancements, and user adoption by documenting requirements, coordinating testing, monitoring data quality, and troubleshooting user issues.
• Develop and maintain key performance indicators, scorecards, business processes, and governance documentation that improve visibility, accountability, and organizational effectiveness.
• Prepare analyses, reporting, and recommendations that support business planning and leadership decision-making by compiling data, conducting trend analysis, and documenting findings.
• Support operational improvement and change management initiatives by coordinating project activities, maintaining project plans, developing communications and training materials, and tracking implementation progress and adoption metrics.

Connaissances

Project management

Analytical skills

Communication skills

Stakeholder management

Office suite proficiency

CRM experience

Formation

Bachelor's degree (Business/Eng/related)

Outils

CRM platforms

Reporting tools

Project management software

Description du poste

Rosendin Electric, Inc. is seeking a Senior Business Development Strategy & Operations Specialist in the United States.

The role drives CRM adoption, business planning, and data governance across the BD organization, delivering analytics and reporting to support leadership decisions. You will manage cross-functional workstreams, partner with Finance and IT, and develop governance artifacts to improve operational visibility and accountability.