Senior Banqueting Manager

Placements24; Houston (TX); Hybrid; USD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Placements24 is recruiting on behalf of a premier events and catering company in Randburg, Gauteng, for a Senior Banqueting Manager. The role oversees flawless execution of all banquets and catered events, ensuring an unparalleled guest experience.

Lead and train the banqueting team, coordinate with sales and culinary colleagues, manage event schedules and resources, ensure health and safety compliance, and contribute to budget control.

Qualifications

• Minimum 6 years of experience in banqueting management or senior event management within hospitality.
• Proven ability to lead and manage a team effectively.
• Strong understanding of event logistics, service standards, and client management.
• Excellent organizational and problem-solving skills with meticulous attention to detail.
• Excellent communication, interpersonal and customer service skills.

Responsibilities

• Lead, train, and motivate the banqueting team to deliver exceptional service standards.
• Oversee all aspects of banquet operations from setup to breakdown for seamless execution.
• Liaise with sales and culinary teams to meet and exceed client expectations.
• Manage event schedules, staffing and resource allocation for banquets.
• Ensure compliance with health, safety, and hygiene regulations.
• Conduct pre-event and post-event briefings with the team.
• Develop and implement standard operating procedures for banqueting services.
• Manage inventory of banquet supplies and equipment, ensuring adequate stock levels.
• Handle guest inquiries and resolve issues during events promptly and professionally.
• Contribute to budget management and cost control within the banqueting department.

Skills

Leadership

Event management

Customer service

Communication

MS Office

Education

Diploma in Hospitality Management

Tools

Event management software

Job description

About the Role

Our client, a premier events and catering company located in the bustling hub of Randburg, Gauteng , is seeking a highly experienced and sophisticated Senior Banqueting Manager. This role is critical for overseeing the flawless execution of all banquets and catered events, ensuring an unparalleled guest experience. You will be responsible for managing a dedicated banqueting team, coordinating with all relevant departments, and maintaining the highest standards of service and operational excellence. The ideal candidate will possess strong leadership capabilities, exceptional organizational skills, and a deep understanding of event management and hospitality. This hybrid role allows for strategic planning and administrative tasks to be managed remotely, while requiring consistent on-site presence to oversee live events and team management in Randburg .

Key Responsibilities

• Lead, train, and motivate the banqueting team to deliver exceptional service standards.
• Oversee all aspects of banquet operations, from event setup to breakdown, ensuring seamless execution.
• Liaise closely with the sales and culinary teams to ensure client expectations are met and exceeded.
• Manage event schedules, staffing, and resource allocation for all banquets.
• Ensure compliance with all health, safety, and hygiene regulations.
• Conduct pre-event briefings and post-event debriefings with the team.
• Develop and implement standard operating procedures for banqueting services.
• Manage inventory of banquet supplies and equipment, ensuring adequate stock levels.
• Handle guest inquiries and resolve any issues that may arise during events promptly and professionally.
• Contribute to budget management and cost control within the banqueting department.

Requirements

• Minimum of 6 years of experience in banqueting management or a senior event management role within the hospitality industry.
• Proven ability to lead and manage a team effectively.
• Exceptional understanding of event logistics, service standards, and client management.
• Strong organizational and problem-solving skills, with meticulous attention to detail.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in event management software and MS Office Suite.
• Ability to work flexible hours, including evenings, weekends, and public holidays, as dictated by event schedules.
• Experience managing hybrid work arrangements, effectively coordinating remote and on-site tasks.
• A proactive approach to anticipating and addressing potential challenges.
• Relevant diploma or degree in Hospitality Management or a related field is preferred.

Benefits

• Competitive salary package commensurate with experience.
• Opportunity to manage prestigious events for a leading company in Randburg .
• Be part of a dynamic and professional team.
• Career growth and development opportunities within the hospitality sector.
• Work in a high-energy, fast-paced environment.
• Performance-based bonuses and recognition.