Senior Conference & Banqueting Coordinator

Placements24; United States; On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Hotel discounts

Comprehensive training programs

Career advancement opportunities

Job summary

Placements24 is recruiting a Senior Conference & Banqueting Coordinator for a prestigious conference hotel in Randburg, Gauteng. You will manage all stages of corporate events, from initial inquiry to delivery, liaising with clients and coordinating with hotel departments to ensure flawless execution.

The role requires strong organizational and communication skills, a track record in high-volume hotel event management, and flexibility to work evenings, weekends and holidays.

Qualifications

• Minimum 4 years in conference, banqueting or events in hospitality.
• Proven experience managing complex corporate events.
• Strong organizational, time management and problem-solving abilities.
• Excellent communication, negotiation and interpersonal skills.
• Willingness to work evenings, weekends and public holidays.
• Ability to work under pressure and manage multiple events.

Responsibilities

• Manage all aspects of conference and banqueting events from start to finish.
• Liaise with clients to understand requirements, tailor proposals and confirm bookings.
• Develop detailed event plans, including room layouts, AV, catering and staffing.
• Coordinate with Kitchen, F&B, AV and Housekeeping to meet event needs.
• Oversee on-site setup and management, acting as the main client contact.
• Manage event budgets and track expenses to ensure profitability.
• Build long-term client relationships to encourage repeat business.
• Stay updated on trends in conference and banqueting services and standards.
• Assist in training and mentoring junior C&B coordination staff.

Skills

Organizational skills

Time management

Problem-solving

Communication skills

Negotiation

Interpersonal skills

MS Office Suite

Event management software

Client-focused

Resilience under pressure

Flexibility with hours

Tools

Event management software

MS Office Suite

Job description

About the Role

Our client, a prestigious conference hotel in the bustling commercial hub of Randburg, Gauteng , is seeking a highly motivated and detail-oriented Senior Conference & Banqueting Coordinator. This role is pivotal in ensuring the successful planning, execution, and delivery of a wide range of corporate events, conferences, and banquets. You will work closely with clients from initial inquiry through to event conclusion, managing all logistical aspects and ensuring an exceptional experience. The ideal candidate will possess strong organizational skills, excellent client-facing abilities, and a deep understanding of event management within a high-volume hotel environment in Gauteng .

Key Responsibilities

• Manage all aspects of conference and banqueting events, ensuring seamless execution from start to finish.
• Liaise directly with clients to understand their requirements, tailor proposals, and confirm bookings.
• Develop detailed event plans, including room layouts, AV requirements, catering, and staffing schedules.
• Coordinate with various hotel departments (Kitchen, F&B Service, AV, Housekeeping) to ensure all event needs are met.
• Oversee on-site event setup and management, acting as the main point of contact for clients during events.
• Manage event budgets, track expenses, and ensure profitability while adhering to client requirements.
• Build and maintain strong, long-term relationships with clients to encourage repeat business.
• Stay abreast of the latest trends in conference and banqueting services and operational standards.
• Handle client feedback and resolve any issues promptly and professionally to ensure satisfaction.
• Assist in the training and mentoring of junior C&B coordination staff.

Requirements

• A minimum of 4 years of experience in a Conference & Banqueting or Events role within the hospitality industry, preferably in a hotel setting.
• Proven experience in managing complex corporate events, conferences, and banquets.
• Exceptional organizational, time management, and problem-solving skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in event management software and MS Office Suite is essential.
• A customer-centric attitude with a commitment to delivering high-quality service.
• Ability to work under pressure and manage multiple events simultaneously.
• Flexibility to work evenings, weekends, and public holidays as required by event schedules.
• Experience within the Randburg or broader Gauteng market is advantageous.
• Must be legally eligible to work in South Africa .

Benefits

This full-time role offers a competitive annual salary of ZAR , with potential for performance-based bonuses. Our client provides a dynamic and challenging work environment, comprehensive training programs, and significant opportunities for career advancement within a leading hotel group. You will be part of a professional team dedicated to excellence in event delivery in Randburg, Gauteng . Benefits include hotel discounts and opportunities to network with diverse clientele.