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Zusammenfassung
A financial services firm is seeking a Senior Customer Relationship Manager to join their CRM team. The role involves managing client relationships with banking customers and resolving complex issues. Candidates should have at least 6 years of experience in banking operations or customer relationships, with 25% travel expected. While remote work is possible, candidates must support clients in Eastern and Central time zones to ensure effective communication and service delivery.
Qualifikationen
Minimum of 6 years in banking operations or customer relationship experience.
Ability to travel 25% to assigned clients.
Aufgaben
Manage business relationships with banking customers.
Act as a single point of contact for issue resolution.
Maintain high communication with customer management.
Track and manage resolutions of issues for new and existing customers.
Kenntnisse
Banking operations experience
Customer relationship experience
Excellent communication skills
Jobbeschreibung
A financial services firm is seeking a Senior Customer Relationship Manager to join their CRM team. The role involves managing client relationships with banking customers and resolving complex issues. Candidates should have at least 6 years of experience in banking operations or customer relationships, with 25% travel expected. While remote work is possible, candidates must support clients in Eastern and Central time zones to ensure effective communication and service delivery.
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