Senior Banking Operations Specialist

Atlantic Union Bank; Salem (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Atlantic Union Bank is seeking a Personal Banker to support consumer banking products and services, including accounts, loans, and cards. The role emphasizes relationship-building, referrals to other bank areas, and delivering high-quality customer service in a branch setting.

Ideal candidates bring extensive knowledge of operational procedures, a track record of handling non-routine tasks, and the ability to train or guide junior staff as needed.

Qualifications

• 7+ years relevant experience in banking or financial services.
• Customer relationship management experience.
• Knowledge of banking products and services.

Responsibilities

• Support promotional activities to drive product uptake.
• Enhance and cultivate customer relationships.
• Refer customers to other areas as appropriate.
• Process account openings and closures, as needed.
• Perform other duties as assigned.

Skills

Customer service

Sales skills

Referral skills

Education

Vocational/technical training

Job description

Atlantic Union Bank is seeking a Personal Banker to support consumer banking products and services, including accounts, loans, and cards. The role emphasizes relationship-building, referrals to other bank areas, and delivering high-quality customer service in a branch setting.

Ideal candidates bring extensive knowledge of operational procedures, a track record of handling non-routine tasks, and the ability to train or guide junior staff as needed.