Senior Banking Center Relationship Manager

Santander

United States

In loco

USD 41.000 - 68.000

Tempo pieno

14 giorni+

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Santander Bank, N.A. in New Britain, CT is seeking a Banking Center Senior Relationship Banker to drive sales, service and operational excellence. You will support the Banking Center Manager in their absence and help deepen client relationships while coaching staff to cross-sell products.

The role requires 3–4 years of customer service and banking sales experience, solid product knowledge, and willingness to travel among regional Banking Centers. Base pay range is posted with benefits.

Competenze

3-4 years customer service and needs-based banking sales experience preferred.
0-2 years supervisory experience preferred.
Working knowledge of all products and services.
Keeps current with all systems used for branch transaction processing.
Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
Ability to travel to various Banking Centers within the regions.

Mansioni

Assists Banking Center Manager with achievement of banking center sales, customer service, P&L management, operations, and employee development.
Assumes responsibility for the banking center in the Manager’s absence and always ensures exceptional client experience.
Expected to achieve/ exceed individual sales, service & operations targets.
Responds to customers’ needs by processing routine banking transactions accurately; prepare and compile client application/information to open accounts.
Build COIs by networking and prospecting to propagate the bank brand and create value.
Successfully use lead management tools and resources to document activities, e.g., Salesforce.
Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center’s growth and profitability objectives.
Assist with the completion of required audits and operational standards.
Ensure compliance with Federal and State laws as well as bank policies and procedures. Meet/exceed branch evaluation requirements.
Provide mentorship and guidance to colleagues to adhere to sales and service process by demonstrating leadership skills and modeling the way.