Senior Banking Center Leader - Growth, Coaching & Service

First-Horizon-Bank; Advance (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

First Horizon Bank is seeking a Retail Banking Center Manager in North Carolina to lead and develop a high-performing team, drive sales initiatives, and enhance the client experience. The role emphasizes coaching, community involvement, and strong relationship-building with key partners.

The position requires a Bachelor’s degree, compliance with regulatory standards (S.A.F.E. Act), and leadership excellence to deliver financial guidance aligned with the bank’s values and standards.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• Background credit check and compliance with the S.A.F.E Mortgage Licensing Act of 2008 are required.
• No additional certificates/licenses required.

Responsibilities

• Coach, lead and manage banking center team to execute strategic initiatives.
• Develop and nurture relationships with clients and partners to expand the client base.
• Deliver excellent client experiences and promptly resolve client issues.
• Recruit, train, and retain a high-performing retail banking center team.
• Ensure compliance with bank regulations, policies and risk management.

Skills

Leadership

Sales coaching

Client relationship

Team collaboration

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank is seeking a Retail Banking Center Manager in North Carolina to lead and develop a high-performing team, drive sales initiatives, and enhance the client experience. The role emphasizes coaching, community involvement, and strong relationship-building with key partners.

The position requires a Bachelor’s degree, compliance with regulatory standards (S.A.F.E. Act), and leadership excellence to deliver financial guidance aligned with the bank’s values and standards.