Senior Banking Center Leader — Growth & Service Excellence

First Horizon Bank; Advance (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank in North Carolina seeks a Banking Center Manager to coach and lead a retail team, drive sales, and deliver exceptional client experiences.

You will develop relationships with clients and partners, ensure compliance, manage operations, and foster an inclusive, high-performance culture.

This role emphasizes community involvement and strategic leadership to meet business goals and support local markets.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience in retail banking or branch leadership.
• Strong coaching, communication, and relationship-building skills.
• Familiarity with sales processes and risk/compliance basics.

Responsibilities

• Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
• Model and demonstrate First Horizon Bank culture and promote a positive work environment.
• Establish and nurture relationships with key clients and partners to expand the client base.
• Deliver excellent client experiences and promptly resolve client issues.

Skills

Leadership

Customer relationships

Sales coaching

Team building

Education

Bachelor's degree

2-4 years related experience

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank in North Carolina seeks a Banking Center Manager to coach and lead a retail team, drive sales, and deliver exceptional client experiences.

You will develop relationships with clients and partners, ensure compliance, manage operations, and foster an inclusive, high-performance culture.

This role emphasizes community involvement and strategic leadership to meet business goals and support local markets.