Banking Center Leader: Growth & Client Success

First-Horizon-Bank; Advance (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical and dental benefits

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with match

Job summary

First Horizon Bank is seeking a Banking Center Manager in North Carolina to lead overall sales, production, profitability, and regulatory compliance of the banking center.

The role focuses on delivering quality customer service, coaching staff, and representing First Horizon Bank in the local market. It requires building client relationships and driving business development while maintaining risk controls and operational efficiency.

Qualifications

• Bachelor's degree or equivalent experience or 1–2 years related training/experience.
• Strong leadership and people development skills.
• Experience in sales processes and client relationship management.

Responsibilities

• Provide strategic leadership for the banking center and its goals.
• Coach and manage the team to execute initiatives and achieve targets.
• Drive sales and business development to expand the client base and partnerships.
• Deliver exceptional client experiences and resolve issues promptly.
• Recruit, train, and retain a high-performing retail banking center team.
• Ensure compliance with bank regulations, policies and risk controls.

Skills

Leadership

Sales coaching

Customer service

Relationship building

Team management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank is seeking a Banking Center Manager in North Carolina to lead overall sales, production, profitability, and regulatory compliance of the banking center.

The role focuses on delivering quality customer service, coaching staff, and representing First Horizon Bank in the local market. It requires building client relationships and driving business development while maintaining risk controls and operational efficiency.