Senior Banking Applications Administrator

Centennial-Bank; Conway (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

Centennial-Bank is seeking an Applications Administrator III to oversee the technology, workflows, and security for key banking applications in Conway, AR. The role partners with IT, vendor teams, and business units to deliver reliable, secure application environments.

You will mentor junior admins, manage customization requests, ensure proper access controls, and help implement upgrades while maintaining strong customer service and compliance with bank standards.

Qualifications

• Bachelor's degree or higher in a related field and 4+ years of related experience.

Responsibilities

• Provide specialized technical expertise and user support for day-to-day administration and maintenance of Retail, Lending, Enterprise and Deposit Operations applications.
• Proactively monitor applications and advise on solutions to minimize impact on employees and customers.
• Administer the security model based on user roles and function.
• Collaborate with Information Security to maintain standard security groups and access controls.
• Deliver production support including workflow management, issue resolution, and timely troubleshooting.
• Build and maintain relationships with vendor support and other institutions using the same applications.
• Attend vendor user conferences and participate in user groups to stay current.

Skills

Alphanumeric Data Entry

Contact Management

Spreadsheet

Word Processing/Typing

Other

Education

Bachelor's degree in MIS/Computer Technology

Tools

BankTEL

nCino

OnBase

ServiceNow

EllieMae Encompass

Job description

Centennial-Bank is seeking an Applications Administrator III to oversee the technology, workflows, and security for key banking applications in Conway, AR. The role partners with IT, vendor teams, and business units to deliver reliable, secure application environments.

You will mentor junior admins, manage customization requests, ensure proper access controls, and help implement upgrades while maintaining strong customer service and compliance with bank standards.