Senior Backend Engineer — Reliability & Incident Response

LexisNexis Risk Solutions FL Inc. Company; Alpharetta (GA); Hybrid; USD 79,000 - 131,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee Stock Purchase Plan

Wellbeing platform

Disability & life insurance

Family care benefits

Commuter spending accounts

Job summary

LexisNexis Risk Solutions is seeking a Software Engineer for the Operations Engineering team to support a suite of internal systems powering the enterprise insurance platform.

You will triage incidents, perform impact analysis, monitor health, and build backend tools and dashboards to improve reliability and operational workflows. The role is hybrid, with weekly in-office in GA, and offers comprehensive benefits.

Qualifications

• 3+ years of backend software development using Node.js.
• Hands-on AWS cloud services experience (Lambda, Step Functions, etc.).
• Experience with relational and NoSQL databases.
• Experience building internal tools and dashboards.

Responsibilities

• Triage and debug production incidents, identify root causes, and drive fixes.
• Lead or participate in RCAs and post-incident reviews with timelines and actions.
• On-call rotations to improve reliability and response times.
• Collaborate with Support, Product, and Engineering to improve workflows.
• Develop backend tools and services supporting operational workflows.

Skills

Backend debugging

Node.js

AWS

Databases

Observability

On-call

Tools

CloudWatch

Datadog

Grafana

Job description

LexisNexis Risk Solutions is seeking a Software Engineer for the Operations Engineering team to support a suite of internal systems powering the enterprise insurance platform.

You will triage incidents, perform impact analysis, monitor health, and build backend tools and dashboards to improve reliability and operational workflows. The role is hybrid, with weekly in-office in GA, and offers comprehensive benefits.