Senior AWS & AI Solutions Developer

NeuraFlash, LLC; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

NeuraFlash, Part of Accenture is advancing AI-driven customer experiences by delivering Agentforce, Salesforce Einstein, Service Cloud Voice, and AWS integrations. The team builds scalable, secure solutions that transform workflows and enable enterprises to connect with customers in smarter ways.

You will collaborate with architects and developers to implement end-to-end contact center solutions, craft technical designs, and mentor peers, all while staying at the forefront of cloud-native AI

Qualifications

• Experience developing and integrating cloud-based AI solutions.
• Strong debugging and troubleshooting in complex systems.
• Experience with Salesforce Service Cloud and AWS services is a plus.

Responsibilities

• Work closely with a Solution Architect to deliver successful contact center solutions
• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
• Provide technical details and solutions for functional User Stories
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions
• Hands-on development of a Solution Design, leveraging best practices and programming principles
• Lead a development team in distributing tasks and performing code reviews
• Deliver technical end user training and documentation
• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Skills

Programming: Python/Java

REST APIs integration

JSON data handling

CI/CD / IaC

Tools

CloudFormation

AWS Lambda

Salesforce integration

CI/CD pipelines

Job description

NeuraFlash, Part of Accenture is advancing AI-driven customer experiences by delivering Agentforce, Salesforce Einstein, Service Cloud Voice, and AWS integrations. The team builds scalable, secure solutions that transform workflows and enable enterprises to connect with customers in smarter ways.

You will collaborate with architects and developers to implement end-to-end contact center solutions, craft technical designs, and mentor peers, all while staying at the forefront of cloud-native AI