Senior AVP Sales - CX & Contact Center Intelligence

Persistent Systems; New Jersey; On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Group term life

Personal accident

Mediclaim hospitalization

Flexible work hours

Long Service awards

Education and certifications support

Job summary

Persistent Systems is seeking an AVP Sales, CX and Contact Center Intelligence to lead growth in the Contact Center and CCaaS-UCaaS segment, ideally based in New Jersey. The role requires 15+ years’ experience, including 10+ years selling services and IP-led solutions, leading a small team, and driving large deal pursuits with strategic client engagement.

You will define and execute sales strategies, identify target accounts, develop plans, and collaborate with internal stakeholders to position

Qualifications

• Extensive experience selling professional engineering services and IP-led solutions.
• Proven track record in building large, multi-year deals in CX/CCaaS space.
• Ability to lead and develop a team while driving revenue growth.

Responsibilities

• Define and execute sales strategies to grow revenue in Contact Center and CCaaS-UCaaS space.
• Identify key accounts, develop account plans, and coordinate with internal stakeholders.
• Manage a robust pipeline, lead large deal pursuits, and build lasting client relationships.

Skills

CX/CCaaS Sales

Strategic account planning

Large deals origination

Stakeholder management

Job description

Persistent Systems is seeking an AVP Sales, CX and Contact Center Intelligence to lead growth in the Contact Center and CCaaS-UCaaS segment, ideally based in New Jersey. The role requires 15+ years’ experience, including 10+ years selling services and IP-led solutions, leading a small team, and driving large deal pursuits with strategic client engagement.

You will define and execute sales strategies, identify target accounts, develop plans, and collaborate with internal stakeholders to position