Senior AVP, Card Services & Risk Analytics

Delta Community Credit Union; Atlanta (GA); On-site; USD 180,000 - 260,000; Full time

Job summary

Delta Community Credit Union is seeking an Assistant Vice President (AVP) Card Services to lead Card Services (Debit and Credit) and Risk Analytics. The AVP will direct daily operations, oversee risk management and fraud prevention programs, and partner with Compliance and Legal to ensure regulatory adherence.

The role emphasizes member experience and revenue assurance while driving process improvements. The AVP will coordinate with department leaders to monitor KPIs, manage vendor

Responsibilities

• Develops and maintains card services policies for debit and credit cards.
• Oversees debit/credit card activities including central issuance, fraud and dispute management, and transaction processing.
• Identifies opportunities for process improvement and cost efficiency across Card Services.
• Maintains deep knowledge of risk management tools including Visa DPS, VAA, RSM, MRT Premium and related programs.
• Manages response to card compromises, advises on card reissues, and analyzes impact on portfolios.
• Collaborates with Compliance and Legal to ensure regulatory alignment and industry-best practices.

Job description

Delta Community Credit Union is seeking an Assistant Vice President (AVP) Card Services to lead Card Services (Debit and Credit) and Risk Analytics. The AVP will direct daily operations, oversee risk management and fraud prevention programs, and partner with Compliance and Legal to ensure regulatory adherence.

The role emphasizes member experience and revenue assurance while driving process improvements. The AVP will coordinate with department leaders to monitor KPIs, manage vendor