Senior AV Systems Technician – Field Support & Training

Bridges System Integration; Sterling (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Bridges System Integration is seeking a dedicated Service Team Member to support integrated AV systems at customer sites, perform maintenance, and apply hardware/software updates. You will read and interpret system flow drawings and work closely with a team to ensure reliable operation.

The ideal candidate has strong communication, organizational skills, and experience with AV/VTC setups, DSP configuration, and on-site troubleshooting.

Qualifications

• Seven years or more of combined experience in System Integration, AV / VTC Installation, or site support.
• CTS certification is preferred (or equivalent).
• Completed industry training classes from AMX, Crestron, Barco, Biamp, Extron or QSC.

Responsibilities

• Diagnose/resolve AV hardware & software issues
• Perform system tests, QA, and site surveys
• Support/operate AV & VTC equipment; train users
• Complete AV/IT terminations & basic network setup
• Connect/configure devices via IP/serial Load/adjust DSP & control system files
• Audio system setup; advanced video alignment
• Able to read and comprehend drawings, diagrams, and system flows
• Perform remote and onsite troubleshooting of installed AV systems
• Conduct end-user training of equipment functionality and system usage

Skills

Communication

Customer service

Organization

Problem solving

Presentation/VTC setups

Reading drawings

Education

CTS certification or equivalent

Tools

AMX

Crestron

Barco

Biamp

Extron

QSC

Job description

Bridges System Integration is seeking a dedicated Service Team Member to support integrated AV systems at customer sites, perform maintenance, and apply hardware/software updates. You will read and interpret system flow drawings and work closely with a team to ensure reliable operation.

The ideal candidate has strong communication, organizational skills, and experience with AV/VTC setups, DSP configuration, and on-site troubleshooting.