Senior AV Field Technician — On-Site Solutions Expert

AVI-SPL, Inc.; Lewisville (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Paid Time Off

Training and development

Job summary

AVI-SPL, Inc. is seeking a Senior Service Technician to partner with the Global Helpdesk and deliver world-class customer service at customer sites in the United States.

The role focuses on restoring functionality of assets, performing preventative maintenance, and providing hands-on AV systems support. The ideal candidate will read schematics, install control programs (AMX/Crestron), manage small to medium projects, and travel to sites as required, while adhering to OSHA standards and

Qualifications

• Experience installing and commissioning AV systems at customer sites.
• Ability to read schematics and architectural blueprints.
• Proficient in field service with a focus on safety.
• Strong communication with customers and team members.
• Soldering and crimping connectors as needed.

Responsibilities

• Read and interpret schematics and blueprints.
• Perform preventative maintenance visits.
• Install and test AMX/Crestron control programs.
• Provide on-site field service for networked devices.
• Travel to customer sites as required.
• Document work accurately.
• Train clients when needed.
• Adhere to OSHA standards.
• Assist higher-level technicians.
• Set up and troubleshoot video codecs and UCC devices.

Skills

Communication skills

Hand and power tools

Independent problem solving

Basic computer knowledge

Signal flow for audio/video/control

Project management

Solder & crimp connectors

AMX/Crestron familiarity

Valid driver’s license

Education

High School Diploma or equivalent

Electronics-related education preferred

Tools

AMX programming

Crestron programming

Networking basics

AVIXA CTS General Certification

OSHA 30-Hour Construction Course

Job description

AVI-SPL, Inc. is seeking a Senior Service Technician to partner with the Global Helpdesk and deliver world-class customer service at customer sites in the United States.

The role focuses on restoring functionality of assets, performing preventative maintenance, and providing hands-on AV systems support. The ideal candidate will read schematics, install control programs (AMX/Crestron), manage small to medium projects, and travel to sites as required, while adhering to OSHA standards and