Senior AV Support & Staging Engineer - Path to Tech Lead

SIMStation

Carrollton (TX)

On-site

USD 90,000 - 120,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive Salary

Medical Benefits

Paid Time Off

Collaborative Culture

Career Growth

Job summary

SIMStation in Carrollton, TX is seeking a Support & Staging Engineer to deliver and support AV systems for healthcare institutions worldwide. You will configure, stage, test, and troubleshoot professional AV, server, and PC systems before deployment, ensuring a seamless customer experience.

You will work closely with customers and internal teams, resolve technical challenges, and contribute to documentation.

Qualifications

10+ years of experience with professional AV systems staging and technical support.
Hands-on experience with AV over IP technologies, including Dante audio and network video switching.
Troubleshooting across AV, networking, servers, PCs, and software environments.
Proactive ownership and clear communication across technical teams.
Interest in growing into a Team Lead within 6–12 months.
Based in Carrollton, TX.

Responsibilities

Deliver expert remote technical support for customers.
Configure, stage, test, and troubleshoot AV, server, and PC systems before deployment.
Create and maintain technical documentation such as network summaries and bills of materials.
Collaborate with Project Management, Engineering, and Field Services to ensure successful projects.
Drive continuous improvement and take on leadership responsibilities.