Senior AV Field Engineer — On-Site Systems & Tuning Expert

cb20, Inc; Town of Malta (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

cb20, Inc. specializes in configuring, readying, and troubleshooting software/network-based audio-visual product solutions. A fundamental understanding of AV principles and terminology is required to be successful.

The role executes configuration tasks in labs and on-site, validates wiring, and documents results for client systems. As a senior team member, you will guide junior specialists, support end-user training, and contribute to developing configuration policies while working with brands

Qualifications

• At least 5 years of experience in AV Installation, Commissioning and Service.
• AVIXA CTS/CTS-I and CQT preferred.
• Experience with Microsoft Teams, Zoom, and WebEx as Conferencing Platforms.
• Good working knowledge and ability to troubleshoot of Crestron, BIAMP, Extron and QSC.
• Experience with AV industry software platforms. Any direct programming experience is a plus.
• Strong Networking skills. Any specific certifications or training is a plus.
• Proven experience in commercial AV installations including projectors, projection screens, video displays, video walls, cabling, rigging, and rack wiring.
• Use of hand tools and aerial lifts including but not limited to; crimp and compression tools, Hilti or Hilti/type charge loaded tools, RJ45 crimpers, Dsub and soldering skills required.
• Experience with Audio tuning, equalization and DSP Programming.
• Organized, proactive and good communication skills.

Responsibilities

• Execute assigned configuration tasks within deadlines both in the configuration lab and the field
• Rack fabrication of AV systems in the configuration lab
• Verify systems integration wiring connectivity and terminations in the lab
• Analyze and resolve configuration issues in a timely manner
• Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds
• Configuration of major brands of collaborative solutions such as Neat, Logitech, Polycom, Cisco
• Verify systems installation wiring connectivity and terminations in the field
• Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
• Perform end-user training on specific software applications and interfaces requiring client interaction
• Configuration of manufacturer applications, interfaces, and products based on system/client requirements
• Assist in system solutions analysis, design, development, and testing activities as needed
• Develop and maintain configuration policies and procedures
• Review and recommend changes to existing configuration processes
• Provide technical guidance to junior specialists in their assigned job duties

Skills

AV Installation

AV Commissioning

CTS/CTS-I

CQT

Conference Platforms (Teams/Zoom/WebEx

Networking

Troubleshooting

DSP programming

Documentation/Training

Project Experience (projectors, video墙

Tools

Crestron

BIAMP

Extron

QSC

AV software platforms

Job description

cb20, Inc. specializes in configuring, readying, and troubleshooting software/network-based audio-visual product solutions. A fundamental understanding of AV principles and terminology is required to be successful.

The role executes configuration tasks in labs and on-site, validates wiring, and documents results for client systems. As a senior team member, you will guide junior specialists, support end-user training, and contribute to developing configuration policies while working with brands