Senior AV Systems: Support & Project Lead

Visionality; Richardson, Northern (TX, KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Visionality in Richardson, TX is seeking an Audiovisual Systems Technical Support and Management professional to support AV and videoconferencing systems, and to take project responsibility for scheduling field deployments. You will work with purchasing, customers and field personnel to coordinate delivery and installation.

The role requires strong communication, networking knowledge, and the ability to read schematics and BOM.

Qualifications

• High School diploma is required.
• Bachelor’s degree or technical degree preferred.
• 3 years’ experience with Audio Visual equipment.
• Relevant network experience.
• InfoComm CTS certification and/or manufacturer certifications preferred (AMX, Crestron, Extron).
• Travel may be required.
• Background check is required.

Responsibilities

• Take technical support calls for installed AV and networked videoconferencing products.
• Coordinate scheduling of field deployment projects with purchasing, customers and field personnel.
• Work with colleagues to ensure timely delivery and installation.
• Read schematics and BOM to assist installation teams.

Skills

Network basics

AV systems

Technical support

Project coordination

Schematics reading

BOM understanding

InfoComm CTS

Vendor certifications

Education

High School diploma

Bachelor’s degree or technical degree

InfoComm CTS certification

AMX/Crestron/Extron manufacturer certifications

Job description

Visionality in Richardson, TX is seeking an Audiovisual Systems Technical Support and Management professional to support AV and videoconferencing systems, and to take project responsibility for scheduling field deployments. You will work with purchasing, customers and field personnel to coordinate delivery and installation.

The role requires strong communication, networking knowledge, and the ability to read schematics and BOM.