Senior AV & Live Event Tech Lead

MSCI; New York (NY); On-site; USD 102,000 - 133,000; Full time

Benefits offered by this job

Annual bonus

Flexible working arrangements

Learning & development opportunities

Job summary

MSCI is seeking an experienced Workplace Technology specialist to support the New York headquarters. You will own end-to-end AV for large-scale events, manage the conference room estate, and ensure high-quality hybrid delivery using Teams Rooms and Zoom Rooms.

You will mentor staff, collaborate with Facilities, IT, and executive teams, and drive proactive improvements. The role requires 6+ years in deskside/AV support, strong communication, and the ability to work independently, including

Qualifications

• Bachelor's degree in Computer Science, IT, or related field or equivalent experience.
• 6+ years in deskside technology support, corporate AV, or executive technology support.
• Experience running live events end-to-end from planning to delivery.
• Strong knowledge of Teams Rooms and Zoom Rooms in day-to-day ops.

Responsibilities

• Plan and deliver end-to-end AV support for internal and external events.
• Run pre-event planning, risk assessment, and fallback planning.
• Manage content sharing across multiple displays and presentations.
• Support hybrid/streamed sessions including Teams and Zoom production features.
• Lead on-site technical contact during live events with a calm, white-glove approach.
• Own conference room estate health, inventory, and device management.

Skills

Deskside tech support

VIP/executive support

Live event delivery

Teamwork & cross-functional work

Mentorship & coaching

Strong communication

Independent work capability

On-site project execution

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Microsoft Teams Rooms

Zoom Rooms

Teams Rooms Pro Management portal

Teams admin center

Zoom Device Management (ZDM)

ServiceNow

Job description

MSCI is seeking an experienced Workplace Technology specialist to support the New York headquarters. You will own end-to-end AV for large-scale events, manage the conference room estate, and ensure high-quality hybrid delivery using Teams Rooms and Zoom Rooms.

You will mentor staff, collaborate with Facilities, IT, and executive teams, and drive proactive improvements. The role requires 6+ years in deskside/AV support, strong communication, and the ability to work independently, including