Senior AV Field Technician | On-Site Installations & Support

AVI-SPL; Manchester (CT); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays & PTO

Training and professional development

Job summary

AVI-SPL is seeking a Senior Field Service Technician to partner with the Global Helpdesk and restore functionality for customer assets, delivering world-class service at customer sites in Manchester, CT.

You will perform preventative maintenance, installations, and minor programming for AV systems. The role requires travel, strong communication, and safety adherence, with competitive hourly pay.

Qualifications

• Must have strong communication skills with customers and teammates.
• Experience using hand/power tools safely.
• Ability to work independently and meet deadlines.
• Basic computer skills for documentation and ticket updates.
• Fundamental signal flow understanding for AV systems.
• Capability to manage small to medium client projects.
• Soldering and crimping of connectors.
• Minor AMX/Crestron programming for troubleshooting.
• Familiarity with AV technology/workflows.
• Valid driver’s license with clean MVR.

Responsibilities

• Read schematics and architectural blueprints.
• Perform preventative maintenance visits.
• Clean AV equipment (lenses, monitors, fans).
• Complete accurate job documentation.
• Ensure equipment delivery responsibilities.
• Field install/modify control programs (AMX/Crestron).
• Support field service of networked devices (routers, IP).
• Cable pulls, connectors, mounting hardware.
• Assist senior techs and provide client training as needed.
• Adhere to OSHA standards and safety practices.
• Travel to various job sites as required.

Skills

Effective communication

Hand & power tools

Independent work

Basic computer literacy

Signal flow knowledge

Small to mid-size project management

Solder & crimp connectors

AMX/Crestron programming (minor)

AV technology/workflows

Valid driver’s license & clean MVR

Education

High School diploma or equivalent

Formal electronics-related education preferred

Tools

AMX Programming

Crestron Programming

Exton Intermediate Knowledge

AVIXA CTS General Certification

OSHA 30-Hour Construction

CT C6 Limited Electrical Journeyperson

Job description

AVI-SPL is seeking a Senior Field Service Technician to partner with the Global Helpdesk and restore functionality for customer assets, delivering world-class service at customer sites in Manchester, CT.

You will perform preventative maintenance, installations, and minor programming for AV systems. The role requires travel, strong communication, and safety adherence, with competitive hourly pay.