Onsite AV Systems Technician - Elite Event Support

AVI-SPL; Tewksbury (MA); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Medical benefits including vision and 

Dental

Paid holidays, sick days, and personal

Training and professional development

Job summary

AVI-SPL is seeking an Onsite Maintenance Technician to support customer sites with a world-class service experience. You will work with customers, management, Global Helpdesk and SIG teams to ensure AV systems operate reliably and efficiently.

Responsibilities include setting up conference spaces, performing preventative maintenance, cleaning AV equipment, documenting work, providing client training, and traveling to job sites as required.

Qualifications

• Must communicate effectively with employees, customers and colleagues.
• Ability to use hand and power tools safely and efficiently.
• Able to work independently and meet deadlines.
• Advanced computer knowledge (Windows and Mac).
• Strong problem-solving and troubleshooting skills in AV/Networking.
• Valid Driver’s License with acceptable Motor Vehicle Record.

Responsibilities

• Set up and break down conference spaces for events.
• Perform preventative maintenance on AV hardware and test components.
• Clean AV equipment including lenses, monitors and fans.
• Document site work and provide client training on AV tech.
• Provide timely support for meetings, installs and basic video/audio tasks.
• Collaborate with internal/external teams professionally.
• Follow local safety standards for all site duties.
• Set up, operate and troubleshoot audio/video systems.
• Travel to various job sites as required.

Skills

Communication skills

Hand and power tools

Independent work

Computer literacy (Windows/Mac)

Customer service

Problem solving

Education

High School Diploma or equivalent

Tools

Logitech systems

Extron NAV

Crestron systems

Q-SYS

Biamp

Job description

AVI-SPL is seeking an Onsite Maintenance Technician to support customer sites with a world-class service experience. You will work with customers, management, Global Helpdesk and SIG teams to ensure AV systems operate reliably and efficiently.

Responsibilities include setting up conference spaces, performing preventative maintenance, cleaning AV equipment, documenting work, providing client training, and traveling to job sites as required.