Senior AV Field Engineer Client-Facing Onsite Solutions

Conference Technologies; Detroit, Novi (MI, MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical & dental

401K match

Bonus program

PTO & holidays

Floating holidays

Cell phone reimbursement

Disability coverage

Job summary

CTI is seeking an Audio Video Field Specialist in the Detroit area with up to 50% travel. The ideal candidate has at least 4 years of AV integration installations, commissioning, and service experience, and strong customer service skills.

You will troubleshoot, perform preventative maintenance, load updated files with programmers, and complete system configuration and testing. We offer a competitive base salary, employer-matched medical and dental insurance after 60 days, a 401K match, monthly

Qualifications

• Education: Associates degree is preferred, but not required.
• Customer Service Experience: A must!
• Attitude and Aptitude: Are key!
• AV/IT Networking: Knowledge of the audio-visual integration industry is a must! At least 4 years of experience with audio-visual installations, commissioning, and service is required.

Responsibilities

• Troubleshoot and resolve complex issues
• Conduct preventative maintenance to ensure all systems are operating at optimum levels
• Work with Programmers as needed to load updated files
• Complete final product configuration, testing, and commissioning of system solutions
• Other tasks as assigned

Skills

Customer service

Communication

Independent work

AV/IT Networking

Education

Associates degree

Job description

CTI is seeking an Audio Video Field Specialist in the Detroit area with up to 50% travel. The ideal candidate has at least 4 years of AV integration installations, commissioning, and service experience, and strong customer service skills.

You will troubleshoot, perform preventative maintenance, load updated files with programmers, and complete system configuration and testing. We offer a competitive base salary, employer-matched medical and dental insurance after 60 days, a 401K match, monthly