AV Field Technician: Install, Commission & Train

Cti; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Monthly bonus eligibility

Paid time off

Floating holidays

Phone reimbursement

Long and short term disability

Equal opportunity employer

Job summary

CTI in Charlotte, NC is seeking an Audio Video Field Specialist with 4+ years of commercial AV integration experience to troubleshoot and commission complex systems. You will deliver excellent customer service while working in a collaborative, energetic environment.

Expect to travel about 40% overnight, collaborate with Programmers, train end users, and ensure accurate configuration and testing of AV solutions across multiple sites.

Qualifications

• AV/IT networking knowledge of the commercial audio-visual integration industry is a must.
• At least 4 years of experience with commercial AV installations, commissioning, and service.
• Education: An associate degree is preferred.
• Excellent verbal and written communication and customer service skills.
• Willingness to travel up to 40% overnight.

Responsibilities

• Troubleshoot and resolve complex AV system issues.
• Perform preventative maintenance to keep systems operating at optimum levels.
• Load updated files with Programmers and complete final product configuration, testing, and commissioning.
• Train end users on operation and provide walk-throughs.
• Lead or assist with installations across multiple sites.
• Travel ~40% overnight; company paid.

Skills

AV/IT Networking

Customer Service

Verbal & Written Communication

Willingness to Travel

Problem Solving

Education

Associate degree preferred

Job description

CTI in Charlotte, NC is seeking an Audio Video Field Specialist with 4+ years of commercial AV integration experience to troubleshoot and commission complex systems. You will deliver excellent customer service while working in a collaborative, energetic environment.

Expect to travel about 40% overnight, collaborate with Programmers, train end users, and ensure accurate configuration and testing of AV solutions across multiple sites.