Senior AV Event Operations Lead | Team & Guest Experience

Encore; Atlanta (GA); On-site; USD 27,675 - 33,888; Full time

Job summary

A leading event services company in Atlanta seeks a dedicated Event Operations Supervisor. The candidate will lead the technical team while ensuring customer satisfaction and operational efficiency. This role requires a Bachelor's degree, strong leadership skills, and a commitment to providing world-class service. Physical requirements include lifting up to 50 lbs and working in various environments. Competitive hourly pay is offered.

Qualifications

• 3-5 years of customer service or hospitality experience is preferred.
• 3-5 years of audio-visual experience is required.
• Must be able to lift 50 lbs.

Responsibilities

• Lead floor operations with a focus on customer service and staff development.
• Ensure operational efficiencies and customer satisfaction.
• Organize daily activities for event setups and maintenance.

Skills

Customer service

Leadership

Technical troubleshooting

Communication

Problem-solving

Education

Bachelor’s degree

Tools

Audiovisual equipment

Job description

A leading event services company in Atlanta seeks a dedicated Event Operations Supervisor. The candidate will lead the technical team while ensuring customer satisfaction and operational efficiency. This role requires a Bachelor's degree, strong leadership skills, and a commitment to providing world-class service. Physical requirements include lifting up to 50 lbs and working in various environments. Competitive hourly pay is offered.