A leading IT services provider in Norcross, GA, seeks an Audio Visual and Event Management Support Technician with at least five years of experience in AV support and event management. This mid-senior level role involves troubleshooting AV issues, providing event support, and working with various collaboration platforms. Strong communication and problem-solving skills are essential for success in this position.
Qualifications
Minimum five years' experience supporting Audio Visual hardware and software.
Experience training and mentoring new IT support staff.
Ability to work independently and collaboratively.
Responsibilities
Provide technical assistance for AV and meeting support.
Interface with employees during corporate events.
Troubleshoot AV and VTC systems issues.
Skills
Audio Visual hardware/software support
Event management
Communication skills
Collaboration tools (Zoom, WebEx)
Problem-solving
Education
Bachelor’s degree or equivalent work experience
Tools
ServiceNow
Microsoft Office Suite
Apple hardware/OS
Job description
A leading IT services provider in Norcross, GA, seeks an Audio Visual and Event Management Support Technician with at least five years of experience in AV support and event management. This mid-senior level role involves troubleshooting AV issues, providing event support, and working with various collaboration platforms. Strong communication and problem-solving skills are essential for success in this position.