Senior Automation & AI Program Manager (Remote)

Penn Interactive Ventures; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Fun, relaxed work environment

Education reimbursements

Mentoring opportunities

Job summary

PENN Entertainment, Inc. is seeking an Automation Leader to drive enterprise automation initiatives across business units. You will partner with RPA specialists, AI strategists, and business leaders to identify opportunities, shape solutions, and deliver measurable impact.

Responsibilities include leading discovery, prioritizing initiatives, overseeing vendor relationships, and ensuring scalable, compliant automation and AI solutions aligned with company objectives.

Qualifications

• 5+ years designing, building, and managing automation solutions.
• Hands-on with at least one leading platform (UiPath or Power Automate).
• Ability to identify opportunities for process improvement and automation.
• Experience collaborating with engineering teams to deliver solutions.
• Experience managing relationships with external vendors or providers.
• Familiarity with AI-supported solutions and aligning with AI strategy.

Responsibilities

• Identify and assess opportunities for automation and process improvement across business units.
• Collaborate with stakeholders to understand pain points, gather requirements, and prioritize initiatives based on business impact.
• Work hands-on with internal development teams and external vendors to design, build, and implement automation solutions.
• Ensure all automation and AI-supported solutions are practical, scalable, and aligned with company objectives and standards.
• Maintain a portfolio of automation initiatives, balancing quick wins with longer-term strategic projects.
• Lead structured discovery sessions and maintain a self-service intake process for automation ideas.
• Evaluate and prioritize opportunities using standardized criteria such as effort, risk, return on investment, compliance, and technical feasibility.
• Oversee the delivery of automation solutions, ensuring clear communication and alignment with internal teams and external partners.
• Manage vendor relationships, including selection, onboarding, and performance tracking for external automation and AI solution providers.
• Collaborate with engineering, data, security, and product teams to ensure seamless integration and operational readiness.
• Define and track key performance indicators such as hours saved, error reduction, cycle-time improvement, compliance, and stakeholder satisfaction.
• Stay informed about emerging automation and AI technologies and recommend new approaches when appropriate.
• Support a culture of continuous improvement and operational excellence across the organization.
• Other duties as required.

Skills

Automation design

Scripting

Stakeholder management

Process improvement

Communication

Tools

UiPath

Power Automate

Job description

PENN Entertainment, Inc. is seeking an Automation Leader to drive enterprise automation initiatives across business units. You will partner with RPA specialists, AI strategists, and business leaders to identify opportunities, shape solutions, and deliver measurable impact.

Responsibilities include leading discovery, prioritizing initiatives, overseeing vendor relationships, and ensuring scalable, compliant automation and AI solutions aligned with company objectives.