Senior Auto Transport Dispatcher

Cox Enterprises, Inc.; Bordentown (NJ); On-site; USD 33,000 - 50,000; Full time

Job summary

CAI Cox Automotive Corp Svcs., LLC is seeking a Sr Dispatcher to coordinate the transport of customer vehicles to and from auction sites and other designated locations. The role requires strong coordination, communication, and problem-solving skills to manage carrier relationships, resolve transport issues, and ensure customer satisfaction.

This position emphasizes on-site work with no remote option, and daily responsibilities include scheduling via the Cox network, monitoring performance, and

Qualifications

• High School diploma or GED required.
• 3+ years’ experience in logistics with at least 1 year in dispatching.
• Auto transportation/logistics experience preferred.
• Proficient in Outlook, Word and Excel.

Responsibilities

• Coordinate vehicle transport to/from auction sites.
• Schedule pickups and deliveries with customers and transporters.
• Monitor carrier performance and resolve issues.
• Escalate complex problems per procedures.
• Maintain carrier network and build relationships.
• Prepare routine transport reports.

Skills

Logistics coordination

Communication

Problem solving

Customer service

Decision making

De-escalation

Analytical thinking

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

CAI Cox Automotive Corp Svcs., LLC is seeking a Sr Dispatcher to coordinate the transport of customer vehicles to and from auction sites and other designated locations. The role requires strong coordination, communication, and problem-solving skills to manage carrier relationships, resolve transport issues, and ensure customer satisfaction.

This position emphasizes on-site work with no remote option, and daily responsibilities include scheduling via the Cox network, monitoring performance, and