Senior Auto Physical-Damage Claims Specialist (Hybrid)

Kalepa; Atlanta (GA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Healthcare and Retirement Benefits

401(k) with employer match

Wellness program

Life and AD&D insurance

Paid time off

Tuition reimbursement

Discounts

Job summary

MSIG USA seeks a Senior Auto Physical Damage Claims Representative to handle commercial auto claims within authority, review policy coverages, and determine liability, repair needs, and settlements. The role emphasizes prompt, accurate, and fair outcomes for insureds, claimants, and brokers while controlling loss costs.

The position is a hybrid role across GA-Atlanta and OH-Cincinnati. Candidates should have 3+ years of auto physical damage experience, an active adjuster license (or ability to

Qualifications

• Handles commercial auto physical damage claims within authority.
• Requires active adjuster license or ability to obtain one within 90 days.
• AIC, CPCU, I-CAR, ASE collision training or similar credentials preferred.

Responsibilities

• Review new auto physical damage assignments; verify policy and coverages.
• Identify coverage questions and liability exposures; determine outcomes.
• Triaging claims to appropriate handling channels and reinsuring losses.
• Review vendor appraisals, supplements, and repair invoices for accuracy.
• Communicate with insureds, claimants, brokers, and managers; provide clear decisions.

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

MSIG USA seeks a Senior Auto Physical Damage Claims Representative to handle commercial auto claims within authority, review policy coverages, and determine liability, repair needs, and settlements. The role emphasizes prompt, accurate, and fair outcomes for insureds, claimants, and brokers while controlling loss costs.

The position is a hybrid role across GA-Atlanta and OH-Cincinnati. Candidates should have 3+ years of auto physical damage experience, an active adjuster license (or ability to