Senior Auto PD Claims Specialist (Hybrid)

Intact Insurance Specialty Solutions; Chicago (IL); Hybrid; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k)

Mental health support

Parental leave

Job summary

Intact Insurance Specialty Solutions seeks a Senior Claim Representative for Auto Physical Damage to join our claims team in a hybrid model across multiple U.S. offices, including Chicago.

You will handle complex specialty auto claims, determine coverage and liability, and collaborate with internal and external resources to secure fair settlements. The role requires a Bachelor’s degree or equivalent experience and 2–6 years of progressively complex claims experience, with ongoing licensing and

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 2-6 years of progressively complex specialty claims experience.

Responsibilities

• Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages. Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled.
• Determines exposure, establishes adequate reserves and makes timely adjustments as required.
• Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers. Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc. Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
• Stays abreast of state license requirements and participates in continuing education as required.

Education

Bachelor’s degree or equivalent experience

Job description

Intact Insurance Specialty Solutions seeks a Senior Claim Representative for Auto Physical Damage to join our claims team in a hybrid model across multiple U.S. offices, including Chicago.

You will handle complex specialty auto claims, determine coverage and liability, and collaborate with internal and external resources to secure fair settlements. The role requires a Bachelor’s degree or equivalent experience and 2–6 years of progressively complex claims experience, with ongoing licensing and